Ticketing Coordinator

Job Overview:

Pepper Entertainment is seeking a Ticketing Coordinator, responsible for the accurate, efficient, and service-oriented operation of the organizations Ticketing Department. This position reports to the Vice President of Marketing.

 

Role & Responsibilities (not limited to): 

·       Coordinate all ticketing operations for the organization.

·       Oversees ticketing builds for all concerts promoted by Pepper Entertainment.

·       Maintains ticket inventory for all shows and adjusts inventory as necessary. 

·       Assists Marketing Department with the coordination and implementation of all ticketing promotions, buyer data collection and report generation. 

·       Generates all ticket office reports, settlements and reconciliations as needed.  

·       Responds to customer and service requests to maintain a positive rapport with the ticket buying public.

·       Analyze sales trends and patterns and makes recommendations to Executive Team.

 

Skills & Qualifications:

·       Bachelor’s degree from College or University; or two years related experience and/or training.

·       Strong drive to help the organization grow and improve processes while increasing revenue.

·       Premium attention to detail and accuracy.

·       Able to work flexible schedules including evenings/weekends. 

·       Ability to always conduct self in a professional matter.

·       Ability to multi-task efficiently daily.

·       Ability to operate in fast-paced environment.

·       Ability to accurately hit sensitive deadlines.

·       Ability to think critically, problem solve and analyze data.

·       Demonstrates excellent customer service.

·       Proficiency in MS Office Products (Word, Excel, PowerPoint, and Outlook).

 

Employment Status, Compensation and Usages:

·       Full time position in office, salaried based on qualifications.

·       Based in Sioux Falls, Minneapolis, or Boise.