Technology & Audio Video Technician

Website The Music Hall

Full Time: Exempt
Reports to Director of Production & Facilities
Direct Reports: N/A

As The Music Hall continues to modernize and improve its information technology and audio-visual offerings, the Technology & Audio Video Technician, a brand new role for The Music Hall, will play a vital role in monitoring, operating, coordinating, and training others to achieve top-notch IT services as well as create production-based audio video offerings to enhance the patron experience further. 

The Technology & Audio Video Technician role has proven areas of expertise in two technology-based areas: information technology support systems for the organization and knowledge in capturing audio and video of select performances and events at both of The Music Hall’s venues. 

With The Music Hall’s new venue, The Members Club, coming online in Spring 2024, the Technology & Audio Video Technician will be at the forefront of producing and video capturing live events onstage to be transmitted into the new club space.

As a production-based technician, this role takes the lead in:Maintaining, repairing, servicing, and installing basic video production equipment.
Regularly attends live events to supervise, manage, and troubleshoot close capture video and recording systems from events on The Music Hall’s Historic Theater and Lounge stages to the Members Club displays. 
Coordinate all A/V technology systems in the Members Club and Lounge, including monitors, speakers, networking gear, and displays. 
Downloading, archiving, and distributing audio-video footage to be shared with appropriate departments.
Is the lead point person for preparing and executing AV for internal and external meeting and conference presentation needs for events including but not limited to staff meetings, board and committee meetings, and rental events.
Coordinates, develops, and implements standard operating procedures, protocols, and necessary training for A/V equipment use, maintenance, and troubleshooting.
Assists the Director of Production & Facilities with coordinating and providing technical and desktop support in the use of personal and enterprise systems for the organization:Computer hardware and software
Network systems
Conference A/V equipment 
Live streaming technology and equipment
Other technology as needed
Participates and assists in developing and tracking the organization’s IT budget.
Serves as a technical resource for the organization by troubleshooting and implementing corrective action procedures and/or escalating to other technical resources as appropriate, serving as a technical resource for the organization.
Collaborates and supervises outsourced IT vendors to determine organizational needs, upgrades, and troubleshooting.
Coordinates, develops, and implements standard operating procedures, protocols, and necessary training for IT-related services and equipment use.
Coordinates hardware and equipment inventory and informs on any necessary system or equipment upgrades.
The requirements listed below represent the education, experience, knowledge, skill, and/or abilities required for this position:

3-5 years of proven experience in a related field with AV systems and computer applications.
Strong organizational and project management skills, with the ability to multitask and prioritize tasks in a fast-paced environment. Ability to clearly define and communicate tasks and roles. 
Ability to work independently with minimal supervision. Should exercise judgment and creativity in selecting and applying procedures correctly and determine when to refer problems to the supervisor or the next level of support. 
Ability to regularly work evenings and weekends, as required by The Music Hall’s programming and events schedule. 
Physical abilities: 
40% Typing/Sitting
20% Lifting
10% Reaching
5% Bending
10% Pushing/Pulling
15% Walking Up/Down Stairs

Ability to troubleshoot a problem through a logical, systematic search for the source of a problem to solve it and make the system operational again. 
Experienced in live production switching and archiving 
Ability to edit raw format video files for public consumption. 
Ability to read and understand plans and technical drawings.
Experienced proficiency in specific platforms and software such as: Google Suite, Davinci Resolve, CrowdCast and Asana. 
Annual salary range: $44,000 – $51,000Opportunity for bonuses
Health care package: health and dental
Cell phone reimbursement
24 days of accrued earned time 
401K program with employer match
The Music Hall offers a competitive salary and benefits package, a dynamic and collaborative work environment, and the opportunity to be part of a renowned arts organization that hosts exciting live events. We would love to hear from you if you are passionate about the arts and have the skills and experience to excel in this role. Apply today to join our team as the Technology & Audio Video Technician at The Music Hall!

Please email a cover letter and resume directly to: Michael Tucker with the subject “Technology & Audio Video Technician. ” Applications directly submitted from outside platforms (LinkedIn, etc.) will be accepted; however, direct emailing is preferred. No calls or walk-ins, please. 

The Music Hall is an equal-opportunity employer. We highly encourage those traditionally underrepresented in our industry to apply. For individuals with disabilities who would like to request an accommodation, we encourage you to email [email protected]

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